Superior Pet Waste Solutions

Now Expanding Into Columbus, GA & Phenix City, AL • Reliable, Professional Pet Waste Removal Done Right

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Privacy Policy

Effective Date: [September 2, 2025]

Superior Pet Waste Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or client portal.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, physical address.

  • Account Information: Login credentials, billing details, payment information.

  • Service Information: Property address and details necessary for providing pet waste removal services.

  • Technical Information: IP address, browser type, device information, and cookies.

  • User Content: Comments, reviews, messages, or uploaded media if you choose to provide them.

2. How We Use Your Information

We use your personal information only for the following purposes:

  • To provide, schedule, and manage our services.

  • To process payments and manage billing.

  • To communicate with you regarding services, updates, or account information.

  • To personalize your experience on our website and client portal.

  • To improve our website, services, and customer support.

  • To comply with legal and regulatory requirements.

We will not use your information for any purpose prohibited under the Alabama Digital Communications Privacy Act (ADCPA).

3. Comments and User Content

If our website allows visitors to leave comments or submit content, we may collect the data you provide (such as your name, email address, and comment text). We may also collect limited technical data such as your IP address and browser information to help with spam detection and security.

If a third-party service (such as Gravatar) is used, their privacy policy will also apply.

4. Uploaded Media

If you upload images or files to our website, you should avoid including embedded location data (EXIF GPS). Visitors to the site may be able to download and extract such information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support account functionality.

You may disable cookies in your browser, but some features of our website or client portal may not function properly. We do not use cookies to intercept or monitor communications in violation of the ADCPA.

6. Embedded Content from Other Websites

Pages on our site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves the same way as if you visited the other website directly. These third-party sites may collect data about you in accordance with their own privacy policies.

7. Password Resets

If you request a password reset, your IP address may be included in the reset email for security purposes.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services.

  • Maintain your account.

  • Comply with legal and administrative obligations.

We do not retain or access digital communications beyond what is necessary for service delivery, in compliance with the ADCPA.

9. How We Share Your Information

We do not sell your personal information. We only share data when:

  • Necessary with service providers who perform services on our behalf (such as payment processors or IT support).

  • Required by law, regulation, or valid legal process.

We do not disclose the contents of your communications or personal data to third parties without your consent, except as required by law under the ADCPA.

10. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request an exported file of your personal data.

  • Request corrections or deletion of your personal information (subject to legal requirements).

  • Opt out of marketing communications.

  • Restrict certain uses of your data, as permitted by law.

To exercise these rights, contact us at privacy@superiorpetwastesolutions.com.

11. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect information from them. If we discover we have inadvertently collected personal data from a child under 13, we will delete it promptly.

12. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13. Legal Compliance

This Privacy Policy is governed by the Alabama Digital Communications Privacy Act (ADCPA), applicable laws of the States in which we operate (including Alabama and Georgia), and any applicable federal privacy laws. We do not access, intercept, or disclose your digital communications except as permitted by law.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Superior Pet Waste Solutions LLC
📧 Email: privacy@superiorpetwastesolutions.com
🌐 Website: https://superiorpetwastesolutions.com